Ordering an Ellsberry Archtop Guitar
 

Placing an Order

I require a deposit of 25% of the final cost of the instrument to begin production. An additional 25% is due when the guitar is prepped and ready for paint, and the balance is due upon completion, prior to shipping.

Build-to-Order Process

For a custom order, I work with each client to determine the specific configuration of the guitar - from woods, binding and finish to scale length and neck specifications. In addition, we discuss the kind of "voice" the player desires of the guitar, and these qualities of sound further guide the construction process. Photo updates of the guitar are provided throughout the building process.

Delivery Time

Delivery times will vary, depending on the amount of customization. Contact Jim Ellsberry for current delivery wait period.

Return/Refund Policy

In the first 2 weeks of ownership, if the customer is not satisfied with the completed instrument FOR ANY REASON, the instrument may be returned for a full refund.

50% of the refund will be given upon return of the guitar in original, undamaged condition. The balance will be refunded after 3 months, or at the time the guitar is re-sold, whichever comes first.

Guarantee

A new Ellsberry Archtop Guitar is guaranteed to be free of defects in materials and workmanship for the life of instrument. This guarantee is provided to the original purchaser and may not be extended to subsequent owners of the instrument.

The guarantee does not cover:

  • Modifications made to the instrument by owner or other parties
  • Normal wear of the instrument such as worn frets, worn plating, or areas of finish worn by normal use of the instrument
  • Changes to instrument finish over time
  • Any damage due to misuse or carelessness on the part of the owner